From Cognitive Edge:
- Knowledge can only be volunteered it cannot be conscripted.
- We only know what we know when we need to know it.
- In the context of real need few people will withhold their knowledge.
- Everything is fragmented.
- Tolerated failure imprints learning better than success.
- The way we know things is not the way we report we know things.
- We always know more than we can say, and we will always say more than we can write down.